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CW Bulletin

CW Bulletin is the e-newsletter supplement to CW magazine. Sent each month to all members, every issue of CW Bulletin presents articles, case studies and additional resources on timely topics in communication.

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Case Studies

By Melissa Menzie, Staff Writer

(note: all case studies are in PDF format)

"The Alberta Beef RancHERs Win The West" - Alberta Cattle Commision

The Alberta Cattle Commision (ACC) is a not for profit which represents 35,000 Alberta Beef producers. Part of the ACC's function is to promote beef sales to consumers in Alberta. In 2000 it was decided that the campaign that the ACC had been using for 13 years was getting old and that it was time for something new. As a not for profit the ACC has limited funding, so the challenge became to create a long running campaign that would reach consumers throughout the province.


"Effective Media Relations During Five-Month Crisis of Taxi Violence Against Golden Arrow" - Golden Arrow Bus Services (Pty.) Ltd.

Between March 2, 2000 and August 2, 2000 taxi operators from Congress for a Democratic Taxi Association and Cape Amalgamated Taxi Association perpetrated violent attacks against Golden Arrow Bus Services, its staff and passengers. The Taxi Associations demands were that Golden Arrow should scale back services and increase bus fares. Golden Arrow is under contract with the Provincial Department of Transportation and therefore could not comply to the demands. Golden Arrow Bus Services had to find a way to convince consumers that the company was doing everything it could to find a solution and keep passengers and employees safe, while the authorities sought to put an end to the violence.

"Taking Marsh From Obscurity to Leading Industry Commentator" - Marsh Pty Ltd

Marsh Pty Ltd is a subsidiary of Marsh Inc., the world's leading risk and insurance services company. While Marsh Inc is well known in the US, Marsh Pty Limited had an extremely low profile in the Australian Media due to multiple acquisitions and name changes. Marsh Pty Ltd had the opportunity to create a name for itself among the media and develop a corporate profile to support a business plan which includes "positioning the company as Australia's leading insurance broking and risk consulting firm."


"Tridium Inc. - Backing Up the Claim" Carter Ryley Thomas

Tridium, a startup technology company, was unknown in the market when it hired Carter Ryley Thomas in 2000 to launch its first national media relations campaign. The campaign was mainly to focus on Tridium's new software, Vykon. Carter Ryley Thomas faced two main challenges in developing this campaign. They had to build awarness for the company while promoting its product and they had to do so in the wake of the dot.com bust, making it bnecessary to prove the Tridium, and Vykon in particular, were worth writing about.

(full case study here...)