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CW Bulletin

CW Bulletin is the e-newsletter supplement to CW magazine. Sent each month to all members, every issue of CW Bulletin presents articles, case studies and additional resources on timely topics in communication.

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Industry News - Media Relations

By Raha Naddaf, Staff Writer

Marketing communication strategies in support of brand image building in South Africa

The fears of marketing practitioners, that South African brand-owned companies are buying short-term sales at the expense of long-term brand equity, were largely allayed by the findings of a recent study conducted by Deon Tustin of the Bureau of Market Research (BMR) at the University of South Africa (Unisa). According to the 250 senior marketing and brand managers who participated in the survey, the most commonly used integrated marketing communication strategies include consumer promotions used in combination with either the press, radio or television. The study showed that at least 56.6 percent of the total marketing communication expenditure of brand-owned companies in South Africa is allocated to television, radio, press, outdoor and cinema advertising. Higher expenditure on these marketing communication tools relative to promotional activities (promotions, direct marketing, sponsorship and public relations) proved to support the long-term prospects of products and services over time. (more...)

Source: Bureau of Market Research

Serious Consequences in Failing to Prove Marketing ROI

Marketing professionals are failing to demonstrate ROI due to a fundamental inability to agree with management on precisely what the parameters for ROI should be, according to the survey by CRM Technologies. Called "Achieving ROI on Marketing Spend," the survey of over 100 heads of marketing shows that 87 percent of marketing directors have faced barriers when trying to demonstrate return on investment. 52 percent stated that the inability of management to actually quantify and agree with what ROI should mean in practice was the reason for failure. Other barriers to demonstrating ROI on marketing include poorly targeted campaigns (39 percent), inability to analyze response data (20 percent) and a lack of available budget to spend on analysis (18 percent). "There has always been a need for businesses to prove the value of their marketing investment, and this need is now greater than ever," commented managing director at CRM Technologies, Andrew Freeman. "However, the pressure on the marketing management function is not made any easier by the apparent inability of general management to understand the dynamics and parameters that indicate campaign success and prove the value beyond doubt," he added. (more...)

Source: ChannelMinds


Survey on Measuring Marketing ROI

Business marketers examine measurement tools, current and future use of ROI measurement and share personal insights in a survey conducted by Mobium Creative Group. More than nine of ten respondents say they are already measuring ROI in some or most of their communications. And eight of ten are expecting to do more measuring in the future. 50 percent of respondents report that they have directly linked specific marketing communication tactics to specific dollar amounts in order to demonstrate that their marketing communication is a profit driver. 40 percent have justified a larger budget by proving actual dollar return on investment. 64 percent report that they measure ROI in some of their communication, and 8 percent report no use. The most widely used measurement tools are web logs/e-mail response logs (68 percent) and survey research (54 percent), while only 25 percent of respondents report using magazine sponsored readership studies. (more...)

Source: Mobium Creative Group


Marketing ROI - What is Being Measured and What is Not

According to a survey conducted by the Silicon Valley American Marketing Association (SVAMA), 88 percent of survey participants report that they measure marketing activities. Of those who measure, 52 percent state that they measure half or more of their marketing activities, while the remaining percentage measures less than half of their activities. The top marketing vehicles used include web sites (74 percent), lead generation programs (69 percent), events/tradeshows/seminars (62 percent) and advertising including print/radio/Internet (57 percent). Despite the fact that measurement is incorporated in marketing campaigns, a majority of the respondents (65 percent) state that they dedicate less than 10 percent of their week to measuring marketing activities. (more...)

Source: Silicon Valley American Marketing Association