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CW Bulletin

CW Bulletin is the e-newsletter supplement to CW magazine. Sent each month to all members, every issue of CW Bulletin presents articles, case studies and additional resources on timely topics in communication.

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Industry News – Corporate Social Responsibility

By Raha Naddaf, staff writer

Corporate Social Responsibility Survey

A new survey conducted by UNDP, Pricewaterhouse Coopers, CII and the British Council evaluated the perceptions, drivers, hindrances, prevalent approaches and issues of corporate volunteerism and future leadership affecting corporate social responsibility (CSR). Findings indicate that a majority of the respondents have ranked ethical conduct, including compliance and transparency of business and nation building, amongst the definitions closest to their perception of CSR. Companies claim that a desire to be a good corporate citizen and for improved brand image drive CSR. Eighty-one percent of respondents have defined ethics requirements, 76 percent have environmental requirements, 72 percent meet all regulatory compliance requirements and 76 percent have clearly defined health and safety requirements.

Source: British Council

Opinion Leaders’ Trust in Business and Government is Strengthening

Trust in business and government is strengthening in the U.S. and Europe and is comparatively higher in Brazil and China, according to the fifth annual Edelman Trust Barometer, a survey of 1,200 opinion leaders in Brazil, China, France, Germany, UK, and the U.S. Opinion leaders are significantly less likely to trust individual U.S.-based global corporations operating in Europe, however there is no “trust discount” for Asian or European corporations operating in the U.S. Fifty-one percent of U.S. opinion leaders now trust U.S. business “to do what is right,” up from 41 percent in June 2002 and 48 percent in January 2003. By comparison, European opinion leaders’ confidence in business rose to 40 percent, up from 35 percent in January 2003. Trust in business is strong in both China (50 percent) and Brazil (60 percent). The Edelman Trust Barometer highlights that U.S. companies are the least trusted in Europe (38 percent) and French-based companies are the least trusted in the U.S. (34 percent).

Source: CSRwire


ERM Survey Shows Multinationals are not Managing CSR Proactively

High profile events, from NGO campaigns on climate change, to the recent corporate governance scandals and accounting failures, are increasing the pressure on large multinational companies to manage environment and CSR issues proactively. Despite this, 60 percent of major multinationals do not track and manage new and emerging environmental and CSR issues in a systematic way, according to a study. ERM's study consisted of 25 multinational companies in 6 sectors (Electrical & Electronics, Fast-Moving Consumer Goods, Automotive, Pharmaceuticals & Healthcare, Oil, Gas & Mining, and Retail), with a combined annual turnover of greater than U.S. $10 billion in late 2002. Thirty-six percent of those who participated do not feel that they are on top of the major issues affecting their sector, while 44 percent feel that they would benefit from having more structured and disciplined systems to manage these issues.

Source: ERM


Social and Environmental Performance will Significantly Influence Investment Decisions within Next Three Years

A new survey published today by CSR Europe, Deloitte and Euronext reveals that social and environmental performance is on course to becoming a significant aspect of mainstream investment decisions within the next three years. The survey, Investing in Responsible Business," shows that a majority (52 percent) of fund managers and analysts and 47 percent of investor relations officers (IROs) agree on that this trend will soon become a reality. Six out of ten fund managers and analysts say they have noticed an increased interest in socially responsible investment (SRI) over the past two years. An even greater number (69 percent of fund managers and analysts) expects the SRI market to grow over the next two years. The European SRI retail market is currently estimated to be worth €12.2 billion, while the European SRI institutional market represents €336 billion. Survey responses also confirm that nearly half of Europe’s financial institutions already offer SRI products.

Source: CSR Europe


The Dow Jones Sustainability Group Index

Launched in 1999, the Dow Jones Sustainability Indexes are the first global indexes tracking the financial performance of the leading sustainability-driven companies worldwide. The Index seeks to meet the financial market's demands for an index to benchmark the performance of investments in companies that are striving to become more sustainable. The Index recognizes the importance of integrating economic, environmental and social factors in business strategy and places particular stress on innovative technology, corporate governance, shareholder interest, industry leadership and corporate response to changes in society. The sustainability assessment includes general sustainability criteria that are applied to all industries and take into account the characteristics of certain industries.

Sources: mallenbaker.net and Dow Jones

New Service for Reporting CSR Data

At the end of March 2004, SRI World Group, Inc. will launch a new service that will enable companies to more efficiently report their CSR-related data to research firms and other data users. This new online service streamlines the reporting process by consolidating surveys from major research firms, allowing companies to provide their information to investors and other stakeholders through one database system. This service is designed to reduce “survey fatigue” for corporate communications, investor relations, human resources, CSR and EH&S professionals. Currently, research firms gather environmental, social, economic, and corporate governance data on an individual basis by sending surveys to companies. Companies that choose to provide data to more than one investment research firm must complete more than one survey, hence “survey fatigue.” The online tool has delegation, approval and review functionalities, making it much easier for companies to manage the internal collection of information. The tool offers a number of other features, such as the ability to record audit notes for reported data. To learn more about this time-saving reporting service, please visit www.SRIworld.com.

Source: SRI World