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CW Bulletin is the e-newsletter supplement to CW magazine. Sent each month to all members, every issue of CW Bulletin presents articles, case studies and additional resources on timely topics in communication.

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Please note that the article below references primarily U.S. legislation. To view spam laws from other countries, please visit spamlaws.com.


Is Spam Ordinary Commercial Speech?

By Stan Morris


In an informal poll hosted by GigaLaw.com, more than half of all respondents favored a law restricting "spam," that is, unwanted electronic advertising that everyone with an e-mail address has been exposed to but does not know how to stop. In the poll, 30 percent favored making false e-mail headers illegal, but only slightly more than 11 percent said spam restrictions would violate the First Amendment.

One of the most infamous spamming episodes is known as the "Green Card Incident." In 1994, lawyers in Arizona who wanted to advertise their immigration services on the Internet spammed thousands of discussion groups. When told this was not suitable behavior, they not only threatened to show others how to do this perfectly legal technique but also threatened to sue everyone who complained about it.

The partners in the firm in the Green Card Incident were simply trying to advertise their services in a very low-cost manner. Advertising is the most common form of commercial speech, which is any speech that proposes a transaction. Since most spam is advertising, it is protected by the First Amendment, although subject to regulation.


Spam as Advertising

U.S. Supreme Court rulings have established that the function of advertising is to pass information from the seller to the customer. The 1980 case of Central Hudson Gas & Electric Co. v. Public Service Commission involved an attempt by the New York State Public Utilities Commission to stop a regulated monopoly from advertising rates and services that would have an effect on all consumers, not just those using the advertised program.

Since providing electric and gas utilities is lawful, the U.S. Supreme Court found that the First Amendment applied in this case and to advertising in general as long as no deception is attempted or intended. However, because the advertiser knows more about the product than the consumer, the government has an interest in regulating content. Advertising is one of the few areas in which non-obscene content may be regulated.

The Supreme Court writing in Central Hudson developed a four-part test to determine whether the speech may be regulated. First, the court must decide whether the speech is within the bounds of the First Amendment. Second, for commercial speech to be protected, it must be lawful and not misleading. Third, the government interest in regulation must be substantial. Finally, regulations must be written in great detail in order to regulate only what the government has a legitimate interest in regulating.

In 1996, the Supreme Court refined the rules laid out in Central Hudson in a case known as 44 Liquormart v. Rhode Island. In that case, the state of Rhode Island prohibited all advertising of prices by liquor stores. The stated reason was to promote temperance in alcohol consumption. The case was heard on the basis of a challenge to the ban on price advertising. The court ruled that when a state entirely prohibits publication of truthful, non-misleading commercial messages for reasons unrelated to preservation of the fair bargaining process, a judge may look to a wider application of the First Amendment than simple regulation of commercial speech.


Proposed Anti-Spam Legislation


Legislation was introduced in Congress under the Unsolicited Commercial Electronic Mail Act of 2000 (the Anti-Spam Act). In the "findings" section of this act, Congress noted that bulk e-mail imposes costs on the recipients in the form of time spent accessing, reviewing and discarding such mail, and also may impose significant monetary cost on Internet access services because there is a finite volume of mail such providers can handle without further investment.

Consequently, the Anti-Spam Act takes the position that internet service providers (ISPs) should not be compelled to bear the cost of unsolicited commercial e-mail without compensation from the sender, and recipients of unsolicited e-mail have a right to decline to receive such mail.

One of the most important provisions of the Anti-Spam Act is that it requires an initiator to provide a valid return address as well as accurate routing information, something many spammers have failed or refused to do. The theory behind these provisions is that making spammers accessible will deter them from using this method of advertising.

The act also includes opt-out provisions for individuals. If passed in its present form, this federal legislation will tame some of the more extravagant excesses of spamming.

In addition to this federal legislation, many states are attempting to write anti-spam laws. The courts in California and Washington have ruled their laws to be unconstitutional as contrary to the First Amendment because one state cannot regulate conduct in another. However, state legislation in concert with effective federal legislation may have some effect. For example, advertisers within Colorado already must label their messages as advertising by placing the letters "ADV" in the subject line, thus making the messages easy to delete.


Courts Have the Final Say


Just as the U.S. Supreme Court ruled that the government cannot preclude all advertising, it did rule in Central Hudson and in 44 Liquormart that methods of advertising are subject to regulation.

Without further action, spam is here to stay just as are the advertising flyers that burden mailboxes and clog landfills.

Because the methods of transmission are so intrusive and because spammers use private resources without permission, First Amendment considerations may be outweighed by the fact that spammers have shifted the cost of advertising to the recipient and to the ISPs. Just as the bulk fax statute has significantly slowed the transmission of that form of advertising, so may the drafters of the Anti-Spam Act find that the congestion of such privately owned resources as home computers and equipment belonging to ISPs is sufficient cause to regulate spam almost out of existence.

In the end, the courts will have the final say, but they also may support such a statute as not unduly burdening the First Amendment as long as the law regulates the means of transmission and not the content itself.


Addendum (An Update from the Author)


When “Is Spam Ordinary Commercial Speech?” was written in 2000, spam amounted to a minor annoyance. I argued for an opt-out system in various correspondence that was generated by that limited amount of unwanted e-mail. I now have an anti-spam filter at my ISP and installed in my e-mail program as well as some additional software. Yet, spam still gets through. Businesses must learn to deal with it.

The European Union has adopted an opt-in law for member states, but 53 percent of all European e-mail is spam. In the United States, the figure rises to 60 percent according to the 23 February 2004 edition of the The Denver Post. One spammer from Michigan quoted in that Denver Post article sends out 70 million e-mails per day. If he makes a dollar off one-hundredth of a percent of those e-mails, it’s not a bad haul for one day.

I pointed out that Congress was looking for a way to legislate against spam in the near future. In the 108th Congress, they have come up with the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 or the CAN-Spam Act, which went into effect in January 2004. The act calls for labeling unsolicited e-mails as advertising, an honest opt-out provision and an honest address. With the ease of using false addresses, or “spoofing,” the use of the opt-out provisions simply as confirmations of the recipient’s address and the overseas location of spammers, enforcement is difficult. States have tried various solutions with only limited results. Several anti-spam statutes have been ruled unconstitutional as they tried to regulate out-of-state conduct under what is known as the “dormant commerce clause.” Other statutes, such as Colorado’s, are ineffective because they require an in-state spammer to place “ADV” in front of any subject line.

The solution to spam will be technological. But one rationale for the legal problems arising from spam will be the argument that it is free speech. Speech has other qualities than solely being communicative. The manner of speech may be regulated, as was the case in Ward v. Rock Against Racism, 491 U.S. 781 (1989). In that case, the band playing in New York’s Central Park insisted on using all of their own equipment. The neighbors complained. The city's Parks Department insisted on regulating the volume. The decision made by the U.S. Supreme Court, reversing the U.S. Court of Appeals for the 2nd Circuit, ruled that the volume restriction was reasonable and not intrusive into the otherwise protected speech—so the same might be true of a curb on volumes of unsolicited e-mails.


Resources

1. Basic information: http://www.uni.edu/its/us/faqs/email/email18.htm

2. More detailed information: http://www.unknowngeek.com/archives/001230.php

3. Link to business: http://secinf.net/anti_spam/Combating_SPAM_Problems_in_a_Corporate_Environment.html

4. Issues related to the EU: http://money.cnn.com/2004/02/04/commentary/wastler/wastler/

5. Is the cure worse than the spam?:
http://www.mailutilities.com/news/archive/145/2186.html

6. Federal statute commentary: http://practice.findlaw.com/cyberlaw-0104.html

7. The CAN-SPAM Act: http://www.spamlaws.com/federal/108s877.html

8. Summary of state laws: http://www.spamlaws.com/state

9. http://caselaw.lp.findlaw.com/scripts/getcase.pl?navby=case&court=us&vol=491&page=781


Stan Morris is a practicing attorney in Cortez, Colorado. He also teaches business law in the MBA program at the University of Phoenix Online. He can be reached at smmorris@rmi.net.

This article (excluding the update) originally appeared on Gigalaw.com. It can be found at http://www.gigalaw.com/articles/2000-all/morris-2000-12-all.html.

The author retains copyright of the addendum.


Discuss this topic with other IABC members at: www.iabc.com/memberspeak.