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CW Bulletin

CW Bulletin is the e-newsletter supplement to CW magazine. Sent each month to all members, every issue of CW Bulletin presents articles, case studies and additional resources on timely topics in communication.

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A Review of Martin Lindstrom’s “BRANDChild”

By Linda Davis

Kogan Page Limited
2003

Today’s "tweens," children who are pre-adolescent to 14 years of age, are different from any generation before them. According to Martin Lindstrom’s “BRANDChild,” if you want to market successfully to this age group, you need to build your marketing campaigns around the data he presents in this book.

Lindstrom is the author of several books on branding and has advised Fortune 500 companies on building strong international brands as well as leading several companies himself. The data he presents in “BRANDChild” is drawn largely from a survey done in 2002 by Millward Brown, a branding and communication research agency. The survey targeted 9- to 14-year-olds in major urban areas across seven countries, including the United States.

What is it about the current generation of tweens that sets them apart? In Lindstrom’s words, "they’ve grown up faster, are more connected, more direct and more informed.… [They] have more personal power, more money, influence and attention" than the generations that preceded them.

Tweens are electronically connected to brands, as well as to each other. These "cyberchildren," with their worldwide connections, communicate their brand preferences on a global scale. They have more disposable income than any generation before, and urban tweens influence over 50 percent of all purchases. This influence extends beyond the products that they buy for themselves to brands that their parents buy.

Changing family demographics have caused this group to form their brand preferences outside of the home. Peer pressure is nothing new, but today, the peer group often takes on the role once occupied by the family. If the leader of a tween group favors a brand, the rest of that group is likely to align with the leader’s choices when making their own purchases. Lindstrom recommends marketing to this select group of leaders to drive the success of a product. This is one example of the many strategies he proposes throughout the book.

The strong emphasis on marketing to children throughout the book borders on the unethical at times. Does the author advocate taking advantage of purchasing power of these children by suggesting the use of irresistible marketing techniques? Anyone who is protective about the kinds of products and ads children are exposed to might object to these strategies. Lindstrom is concerned about ethical considerations himself and ends the book by outlining a code of ethics for marketers, who, he says, need to earn the trust of both parents and tweens. Had Lindstrom placed this ethical code at the beginning instead of the end of “BRANDChild,” he may have helped to reassure readers of his intent.

Whether you market products to the tween age group or not, you will probably enjoy reading “BRANDChild,” especially if you are interested in demographics, child development or future trends. It is packed with statistics and examples of what it’s like to be a tween in an urban setting in the 21st century.

If you are marketing to tweens, this book is a must-have. It is full of timely data and branding dos and don’ts. At the end of each chapter, Lindstrom takes you through "action points." These questions and exercises are designed to help you build your own marketing campaigns. “BRANDChild” also has a twin on the web. This DualBook concept provides purchasers of the book access to a companion web site at www.dualbook.com, where you can find the contents of the book as well as more recent articles by Lindstrom.

 

Linda Davis is a technical communicator with Computer Sciences Corp. She provides internal communication consulting and implementation for the IT services staff at NASA's Jet Propulsion Laboratory in Pasadena, CA. Linda is a recent graduate of the master's program in communication management at the University of Southern California's Annenberg School for Communication. Her book reviews also appear in the Society for Technical Communication's journal, Technical Communication. Linda can be reached at Linda.M.Davis@jpl.nasa.gov. She is a member of the Los Angeles IABC chapter.