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CW Bulletin

CW Bulletin is the e-newsletter supplement to CW magazine. Sent each month to all members, every issue of CW Bulletin presents articles, case studies and additional resources on timely topics in communication.

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Related Links: Global Reputation and Branding

By Raha Naddaf, Staff Writer


This month’s CW Bulletin focuses on the ins and outs of branding and the effect that a corporation’s reputation has on the process. These links provide you with more information on how to build consumer loyalty and examples of companies that are paving the way through their branding efforts.

 

Demystifying Ways Employees Deliver on Brand Promises

SD Networks
SD Networks, an online community sharing knowledge about using the Internet more effectively toward the achievement of sustainable development, provides brief tips on how to gain and maintain brand loyalty on the web.

Developing Effective Multi-Channel Marketing Strategies
This white paper discusses methods for effective multi-channel marketing strategies to enhance customer loyalty and retention efforts, with an emphasis on incorporating customization and personalization for print and electronic channels.

Relationship Businesses: Building Brand Loyalty
Gary Stein’s article investigates how to build relationships with customers through branding, the old and new ways. The consumer packaged goods (CPG) industry provides the ideal case study to learn effective branding methods. Stein purports that CPG companies that understand the importance of building consumer relationships have used the Internet to work towards one underlying goal: stringing together isolated purchases.

 

A Paradox in Shaping Corporate Reputation

How to Manage Your Corporate Reputation Online
Online discussion forums are increasingly being used by consumers to ratify or criticize products and brands. Because consumers use these online discussion forums to check out other consumers’ opinions and experiences, they are shaping the perspectives of millions of consumers globally. These forums constitute a powerful viral medium that can be brought into the marketing fold.

Fame and Fortune
Provides more information on Charles Fombrun and Cees B.N. Van Riel’s book. They state that reputation is driven by five characteristics: visibility, authenticity, consistency, distinctiveness and transparency. The best companies exhibit these characteristics in everything they do.

America’s Most Admired Companies 2004
Fortune ranks America’s companies. See which companies are the top 10 most admired this year, and how they've performed over the past five years in eight key areas of reputation.
(subscribers only)

 

Branding and the Role of Public Relations: A Bottom Dollar Proposition

Global PR Blog
An entry of this popular PR blog contains an interview between PR Machine's producer, Robb Hecht, and Seth Godin, former Yahoo! VP of Marketing, named "the Ultimate Entrepreneur for the Information Age" by Business Week. In the interview, they discuss the integration of blogging, branding and PR.

PR Stirs It Up
John Karolefski writes of how marketers are turning to grassroots, word-of-mouth programs to create that elusive and sought-after buzz for a brand.

PR Communications: The Interview with Ian Lurie
An interview with Ian Lurie, founder and President of Portent Interactive, on PR, marketing and the Internet

 

Is Your Design Really Working?: How To Make Sure Your Branding Efforts Are Paying Off

Eight Critical Elements of an Effective Logo Design
This article provides a list of qualities and short descriptions about how certain elements work together to create a logo design that’s both original and unforgettable. Contains examples of logo histories and case studies.

The Best Brands of the World
A catalogue of innovative branding and design efforts.

Successful Logos Explained
William Haig explores successful branding techniques and how to design a credibility-based logo.