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CW Bulletin

CW Bulletin is the e-newsletter supplement to CW magazine. Sent each month to all members, every issue of CW Bulletin presents articles, case studies and additional resources on timely topics in communication.

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Industry News—Web Site Makeovers

By Raha Naddaf, Staff Writer


Five Thoughts About Web Site Redesigns

After going though a complex redesign for one of his web sites, contributing writer Ben Bradley sat down with Stephanie Diamond, president of Digital Media Works, Inc., to understand the web site redesign process. Diamond commented, “For larger companies, everyone from management on down is short on staff. The last thing they want to do is ‘assign’ themselves another big task. As long as the webmaster keeps abreast of the technical problems, marketing and sales are looking elsewhere to generate revenue.”

Source: Darwin

 

Changing the Face of Web Surfing

"If you want a job done properly, do it yourself," the saying goes. Web users frustrated by poorly designed sites are increasingly applying that logic to the Net. Many who are fed up with high-profile design mistakes are taking it upon themselves to publicly correct conspicuous corporate faux pas, right under embarrassed proprietors' noses. These volunteer makeover consultants receive neither a paycheck nor permission for their efforts. Oxford University math graduate Matthew Somerville was only trying to do fellow movie fans a favor when, flummoxed by the "highly inaccessible" web site for Britain's Odeon cinema chain, he decided to redesign the service. Out went the JavaScript, cookies and confusing menus that had muddled many visitors looking for movie times. Somerville hosted a slimmed-down, simplified imitation on his own server, which garnered praise from many users.

Source: Wired News

 

Web Functionality Standard Favours Visually Impaired Users

Alfresco Design is drawing the attention of the web industry by announcing a new web functionality standard. In conjunction with this, the company reports the successful usage of a revolutionary solution that will incredibly facilitate the access of blind and visually impaired people to the Internet . The Cascading Style Sheets (CSS) technology will have a large contribution to the optimization of site management and web site accessibility. The groundbreaking CSS technology threatens traditional methods of building web sites through the use of tables. The problem with this method is that it emphasizes the priority of the page's appeal by requiring the tables to be laid out. This implies the complete incompatibility between tables and screen readers such as JAWS, which hampers the visually impaired in their efforts to access desired web pages.

Source: Fate Back (also see http://devedge.netscape.com/viewsource/2002/wired-interview/ )

 

Return on Investment for Usability

Ease of use doesn't come from wishful thinking. It comes from conducting systematic usability engineering activities throughout the project lifecycle. This is real work and costs real money, though not as much as some people fear. You can conduct simple forms of user testing in a few days and gain extensive insights into both user behavior and recommended design improvements. Still, before most people will commit to a lifecycle approach to usability, they want to know what it will cost and what they will gain.

Source: Jakob Nielsen's Alertbox