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CW Bulletin is the e-newsletter supplement to CW magazine. Sent each month to all members, every issue of CW Bulletin presents articles, case studies and additional resources on timely topics in communication.

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BULLETIN
 IABC's Online Newsletter for Communication Management
Volume 2 Issue 4 - April 2004 - New Technologies
In This Issue:
Features
Columns
 

Feature Articles

Are You Communicating Dynamically?
by Chris Bechtel


It took only a few years for the Internet to fundamentally change the way we communicate. Marketers have learned to take advantage of this new medium by creating innovative ways to reach their audiences. But what about business communicators? Have we really taken advantage of everything the ’Net has to offer? With all the choices for news and information, how do we cut through the noise of the competition, keep our audiences engaged and influence them to move in the right direction? We need to think of the Internet as a dynamic communication tool that gives us the ability to target, focus and change our messages constantly in order to influence diverse sets of audiences.



Business Development Through Online Networking
by David Teten and Scott Allen


Recently, business networking has been perceived negatively due to its widespread use in the network marketing industry and the proliferation of “lead generation clubs” that focus on impersonal lead referrals rather than on building relationships. The surge in popularity of social networking sites on the Internet, however, has sparked a renewed interest in meaningful discussion and research on the value and importance of “networking,” particularly to mainstream businesses.



Politics Goes Blogging
by Angelo Fernando


New technology is changing the face of internal and external organizational communication. Blogs are evolving at a tremendous pace and are not simply the stuff of boring journals and ideological rants. If you feel as if you’ve been caught napping while blogging has taken off, fear not. Blogs provide a way for organizations to bypass the media, to get quick feedback and to take on issues they would otherwise ignore or miss entirely. For an individual, a blog can be a way to set one’s own agenda and be heard. But it’s the political blog that’s fueling the trend so faran intelligent PR tactic.



How to Select Your Web Conferencing Tool
by Robin Good

New conferencing and collaboration solutions are being announced at the pace of one or more tools per week. New versions and upgrades are promoted even more frequently, and in this avalanche of "this is the best, don't look anywhere else" claims, it is hard to distinguish the good from the average. How should you select your web conferencing tool? Which companies are more reliable and how do you find out? How can you be sure you will not be disappointed? These are tough questions to answer, as there are a million vendors out there and an army of supposed experts all claiming to have the best solution while offering different ones.



Web Conferencing Tips
by Krysta Murray


Despite the Internet's emergence as a mainstream business tool, web conferencing can still be a daunting experience for first-timers and even seasoned presenters. For today's business professionals, it's not the technology that makes them apprehensive, but the knowledge that familiar ways of presenting are inadequate to execute an effective web conference. Provide someone with useful information and a little preparation, however, and that person can host an effective, efficient web conference.


Columns

Visually Speaking
by Suzanne Salvo


The digital age of photography isn’t dawning, it’s already high noon. But if you’re still rubbing the sleep artifacts out of your eyes and feeling kinda pixilated, don’t have a histogram; you’re not alone.



 

Communication in the News

Talking Without Speaking: the Pleasures and Perils of Instant Messaging
by Chris Hall


Let’s face it, the honeymoon between you and your inbox is over. Finished. As spam and e-mail-borne viruses comprise a staggering 70 percent of all e-mail traffic worldwide, it is clear that we are all at our wit’s end. As our frustration with unsolicited e-mail has skyrocketed, our attention span for reading legitimate e-mails has plummeted. So what’s a conscientious e-communicator to do? As anyone in this business can tell you, silence is not an option. While there currently is no silver bullet to solve the growing e-mail problem, one technology that provides an alternative is instant messaging.



Related Links


New developments in technology are growing at a furious pace and being used by individuals in both business industries and for personal use. Such prominence makes it essential for communicators to increase their awareness of new technology to maximize effective communication techniques. The following links provide research and articles to some of the most popular emerging trends.



Case Studies

  • "Hang Seng e-Cards Service," Hang Seng Bank
  • "The Masters of the Plaited Heart," STUDIO KERNEL
  • "Global Multimedia Presentation Solution," Cendant Mobility
  • "The Fleet Healthcare eValuator," Towers Perrin for FleetBoston Financial


Industry News

  • New Tool Allows B2B Marketers to Show ROI of Communications
  • Managing Your Mobile Workforce
  • Korea Ranks First in E-Commerce Awareness
  • Fast Data Search Speeds Up Work
  • Internet Revival

IABC News

Related Resources

Book of the Month

"The Intranet Advantage"

More than 25% off until 19 May, 2004!

"Writing for the Wired World"

 


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