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CW Bulletin is the e-newsletter supplement to CW magazine. Sent each month to all members, every issue of CW Bulletin presents articles, case studies and additional resources on timely topics in communication.

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 IABC's Online Newsletter for Communication Management
Volume 3 Issue 1—January 2005—Global Communication
Features Columns
 

Feature Articles

Avoiding Wrong Turns in the Shrinking Global Village
by Shelley Bird

With the global village growing smaller every year, more and more communication professionals are taking on assignments that span a wide range of countries and cultures. Cross-border responsibilities require that you constantly expand your horizons and learn about new places and people. At the same time, it can be more than a little daunting to get up to speed on each country’s business and social conventions—and when the two do and don’t mix.


World English—How to Communicate with an International Audience
by Alan M. Perlman, Ph.D.

World English is the result of applying a set of writing and editing principles to create a simplified, highly-intelligible international dialect. The principle is similar to that of Basic English, which was developed by linguists during World War II. While Basic English had only 800 words, you could really say a lot of things with it. The number of situations where misinterpretation can take place is practically infinite. But a fairly small number of writing and editing principles will cover a very large number of cases and considerably reduce the burden on the non-native reader and listener.



Blogs: The Fast Track to Getting Global Awareness
by Elizabeth Albrycht

“We need to get global awareness fast,” says your CEO. “Make it happen.” When faced with the need to rapidly increase your organization’s visibility around the world, there are some daunting and expensive challenges, particularly if your company does not have a local presence in the countries it is targeting. Hiring local public relations and marketing communication talent, translating collateral into local languages and identifying and getting into both formal and informal business networks are just a few of these challenges.



What 25,000 Employees Globally Say about Communication Effectiveness
by Katherine Woodall, ABC, APR, and Charlie Watts

Towers Perrin has brought together a group of leading companies to establish The Communications Effectiveness Consortium and annual benchmarking study. This study assesses factors that drive employees’ perceptions of communication effectiveness. The resulting tool provides guidance on the best return on investments for an organization’s communication resources.



Columns

Working Words
by Natalie Canavor and Claire Meirowitz

Doin' That Old Two-Step: A system for getting your writing right

Here's an awful question: "What is good writing?" When we run writing workshops for businesspeople, we often begin by asking for the characteristics of good writing versus bad writing. The first list typically contains words like simple, clear, accessible, concise, lively and conversational. The second list is on the flip side of the coin, with participants describing bad writing as complex, wordy, confusing, illogical, full of jargon and having no clear purpose.



Communication in the News
by Angelo Fernando

Communicating in a State of Shock

To say that the whole world is all shook up by the movement of a techtonic plate in the Indian Ocean has all the ingredients of a cliché. But what many of us—including myself, a Sri Lankan—have yet to grasp is how crisis communication can never be played by the rulebook. When the tragedy struck on the morning of 26 December in Asia (still Christmas Day in North America), I was at a holiday party when someone received—and dismissed—a text message from Sri Lanka about the tsunami. Text, until then, was just the latest flavor of a digital connection with my global village and not a form of crisis communication.



Case Studies

  • "HP All-Employee Meetings," ROI Communications, Inc.
  • "Cotton Day Hong Kong," Cotton Council International—Golin/Harris International Ltd.
  • "SiOL TV Launch," Pristop Communications
  • "BABW Comes to Canada," Strategic Objectives


Industry News

  • Outsourcing Will Come Out of the Closet in 2005
  • Cultural and Linguistic Differences between U.S. and U.K. Workers Necessitate Training
  • Improving Performance within Financial Services Organizations an Elusive Goal
  • More Than Half of Global Business Projects Fail



IABC News


Related Resource

Best Practices in Communication Planning and Implementation 2004



2005 Gold Quill Awards: A Call for Entries
Join with the world's best communicators. The Gold Quill Award is a global mark for excellence in communication. Have your work recognized by communicators around the world. The early-bird deadline for submissions is 1 February 2005; final deadline is 9 February 2005. To enter, see past case studies and find divisions and categories go to /gquill.


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