Related Resources provides additional articles and resources for understanding this month’s topic of cross-cultural internal communication. You can also find these links alongside the corresponding feature article for quick reference.
Note: The following links are not associated with or commissioned by IABC.
::Intercultural Communication Tips
Neil Payne
Neil Payne, founder of Kwintessential Ltd., one of the U.K.’s most prominent intercultural consultancies, gives a list of 10 suggestions to help ensure that your intercultural communications are well received.
::Crossing the Cultural Chasm
Marshall Goldsmith
Intercultural communications play an integral role in modern business practices, even when both parties are speaking the same language. Author Marshall Goldsmith discusses this and other topics with his colleague, Maya Hu-Chan.
::Business Culture U.K.
Far from rehashing or encouraging stereotypes, intercultural training helps colleagues and business partners better understand cultural nuances, resulting in stronger business relationships and enhanced communication.
::Choices in Appointing International Managers
Brenda Townsend Hall
The traditional practice of sending managers and other high-level employees overseas for years at a time is being re-evaluated. Developments in technology, coupled with a new, more holistic approach to international assignments, may prove beneficial for both employees and their businesses.
::Culture Matters: Communication and culture tips for global managers
Karine Schomer
Dr. Karine Schomer analyzes three separate aspects of intercultural communication failures and provides helpful advice for global managers.
::Communicating Across Cultures
Aaron Green
Boston, like many metropolitan centers across the U.S., is diversifying at a faster pace than ever before. Aaron Green, founder and president of Boston-based Professional Staffing Group discusses methods of fostering and developing a culturally savvy workforce.
::Cross-Cultural Solutions for International Business
Neil Payne
When the challenge of running an intercultural organization becomes too great, some companies opt to hire the professionals: cross-cultural communication consultants.
::Improving the Cross-Cultural Competency of Offshore Teams
Karine Schomer
What kind of training do offshore teams need to compete and work effectively in the American business environment? Dr. Karine Schomer, a professional specializing in business relations with companies working in India, provides six suggestions to ensure successful employee integration.
::Companies Find Gold Inside Melting Pot
Edward Iwata
Companies eager to succeed in today’s changing business practices recognize that multicultural workplaces can benefit from a wider pool of talent and unprecedented networking possibilities.
::Significance of Cross-Cultural Communication Can’t Be Underestimated
China’s thriving economy and developing international status has led to its international economic and political awakening. Wu Jianmin, former Chinese ambassador to France and president of the Chinese Foreign Affairs University, discusses the use of cross-cultural communication with a reporter from The People’s Daily.
::Communicating Across Cultures
Carol Kinsey Goman
Developing intercultural communication skills means being able to aptly navigate and recognize the difference between sequential vs. sychronic, high versus low context, and affective versus neutral cultural practices. Dr. Carol Kinsey Goman, president of Kinsey Consulting Services, shares her knowledge on the subject.
::Translation of Internal Reports and Communications
Nigel Massey
While some companies see the cost of translating internal texts and communication as superfluous, the price of having an alienated staff, a high turnover rate or a misunderstanding when it comes to internal communication may be much greater.
