IABC - International Association of Business CommunicatorsBe Heard HomeJoin IABCSite MapContact Us
 


publications

CW Bulletin

CW Bulletin is the e-newsletter supplement to CW magazine. Sent each month to all members, every issue of CW Bulletin presents articles, case studies and additional resources on timely topics in communication.

top.gif CW Bulletin

PR and Social Media

PR and Social Media
September 2009 | Volume 7 Issue 9

Social media has upended traditional PR tactics. It’s no longer sufficient for PR practitioners to send messages out to a handful of reporters; they must now also build relationships with hundreds of bloggers and Twitter-users. In this issue of CW Bulletin, our experts reveal how traditional PR skills, like storytelling, can merge with new tools such as the social media release to create an effective social media PR strategy.

Natasha Nicholson
Executive Editor

Amanda Aiello
Associate Editor

Features

CONNECTING PR AND SOCIAL MEDIA

Social Media and Public Relations: You can do this

by John Patella

For professional communicators, social media is like a new, wild river born from the converging streams of public relations and marketing. A good social media campaign requires the traditional PR skills of telling engaging stories and building positive relationships with constituents, and a marketer’s knack for knowing and finding “the buyer.”


SOCIAL MEDIA RELEASE

Next-Generation Press Releases

by Shel Holtz, ABC, IABC Fellow

The press release is evolving.

The age-old public relations tool, once crafted as fodder for print journalists, is now being applied more to the online world. A recent study by the Society for New Communications Research (SNCR) found that most releases now target consumers and customers directly, rather than through the filter of the news media.


SOCIAL MEDIA ETHICS

Tweet Ethics: Trust and transparency in a Web 2.0 world

by Linda Pophal, ABC

As PR representatives and journalists for individuals and companies learn more about the benefits of Twitter and other forms of social media, questions are arising about how—and how not—to present information.


SOCIAL MEDIA STRATEGIES

Taking the Guesswork Out of Social Media

by Morgan Leu Parkhurst

I recently attended a panel discussion about how social media has affected public relations. I admit the experience was eye-opening. Truth be told, the awe-inspiring moments didn’t happen because I gained new insights. They came because I was reminded of what it really takes to work with the media—no matter the medium.


SOCIAL MEDIA AND HR

HR Can Help Protect Online Reputation

by Gerry McCusker

Social media sites offer a range of opportunities for communication, marketing and networking. But employees’ unfettered online engagement can be bad for business and potentially injurious to their employment and career prospects.

Columns

Working Words

Does Twitter Belong in Your Company’s
Marketing Mix?

by Natalie Canavor and Claire Meirowitz

Unless you’ve been living in a cave on a deserted island for the past few months, you know that Twitter is a free, 140-character messaging program that lets people “follow” friends and strangers, and lets them be “followed” by people they know and those they don’t.

Do you still see Twitter as a fun game? Could it be of use to you as a communicator if you run a business, freelance, or work in a corporation or professional firm?


Point of View

At the Heart of Technology, Communication
by Nancy Shawver

I guess it’s stating the obvious to say that web technology is nearly ubiquitous now. It’s at critical mass, like electricity—an expected, necessary and nearly overlooked resource that we depend on for our daily work, entertainment, social connections and emotional release.


Case Studies
  • “Boto Mo, iPatrol Mo (Patrol Your Votes),” ABS-CBN Broadcasting Corp.
  • “Hallmark Journeys: Encouraging Words Along Life’s Way,” Fleishman-Hillard and Hallmark Cards
  • “Walk the Talk to Sustainable Growth: Blog Blast ’06,” The Coca-Cola Co. with Burson-Marsteller and SagePath Inc.

Communication in the News

Related Resources

Related Resources provides additional articles and resources for understanding this month’s topic of PR and social media. You can also find some of these links alongside each corresponding feature article for quick reference. Links include:

  • “Social Media Is the Responsibility of Public Relations,” by Jason Falls
  • “Will Sponsored Tweets Survive?” by David Spinks

Features

Columns

This issue sponsored by:

Walden University

Walden University is an accredited online institution that for more than 38 years has provided an engaging learning experience for working professionals. Our mission attracts extraordinary professionals, all sharing a common desire to make a positive social impact.

The College of Management and Technology offers undergraduate, graduate and doctoral degree programs including a B.S. in Communication, M.B.A., M.S. in Leadership and Doctor of Business Administration.

Interested in sponsoring an issue of CW Bulletin? Find out how to become a sponsor.