AS.8 / Are you communication-friendly?
(All-Star Session)

Date: Wednesday, 29 June
Time: 8 – 9:15 am
Track: Skills Development

About 20 percent of your employees, customers and crucial stakeholders are impervious to core communication messages as a result of learning, language or literacy difficulties. Organizations are compromising valuable support and contribution from this large yet marginalized group of customers, colleagues and community by neglecting to develop programs and tools to meet their communication needs.

In this session you'll learn:

• How solutions for those with communication difficulties benefit everyone
• Ways to put accessibility on the agenda of your organization
• How universally inclusive tools like the “textic toolbar and keypad” assist people with the “3 Rs” of our text-driven world: reading, ‘riting and responding

Presenter / Kevin M. Thomson, ABC, FCIM / United Kingdom, has pioneered the use of internal marketing and branding inside organizations for more than 20 years. In 2004 he established the Communication Foundation as a registered charity, and set up Textic Ltd., a trading partner of the Foundation, to develop tools to assist people with and without communication difficulties.