Conference Session: Issues Roundtable 2
Issues Roundtable 2 / Change communication that creates value
Date: Monday, 23 June
Time: 7:15–8:15 a.m.
Track: Change Management
A crucial step in communication planning during times of change is analyzing the context of the change and setting expectations accordingly. For example, a culture change requires more understanding and clarity about expected behaviors than an IT conversion, while mergers require clear communication about how everyone will be affected.
Participants in this roundtable will discuss ways to:
- Dissect different types of changes in order to set realistic expectations
- Analyze stakeholders' needs and align communication to meet them
- Manage change during the change
Presenters / Stacy Wilson, ABC / Colorado, USA, is president of Eloquor Consulting Inc. Her firm helps organizations communicate more effectively with employees, focusing on technology and change communication that champions the information needs of employees. She is a past president of Kansas City/IABC, a past district director for IABC District 5 and a past IABC executive board member.
Lynn Zimmerman / Colorado, USA, is the director of corporate communication for IHS. She has managed change communication for IT, mergers and outsourcing. Zimmerman is past president of Kansas City/IABC and immediate past chair of the IABC Southern Region.
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