publications

The IABC Handbook of Organizational Communication, Second Edition
edited by Tamara Gillis, Ed.D., ABC
published by Jossey-Bass

With contributions from the leading experts in organizational, business and corporate communication, the second edition of The IABC Handbook of Organizational Communication offers a collection of practical knowledge and insights about successful corporate communication and its effect on an organization as a whole.

Crisis Management and Communication - Third Edition
by Dan Millar, Ph.D., and Larry Smith

Prepare your organization for a crisis before it strikes. The third edition of Crisis Management and Communication contains all the tools you’ll need to manage and communicate effectively during a crisis.

Building the High-Trust Organization
by Pamela Shockley-Zalabak, Ph.D., Sherwyn Morreale, Ph.D., and Michael Z. Hackman, Ph.D.

High-trust organizations beat their low-trust counterparts in value, the pace of growth and innovation, collaboration, employee loyalty, and more. So how do you create and build trust in your organization?