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IABC Research and Measurement Conference

Communication Management and Measurement in Complex Organizations

2008 Research and Measurement Conference

 

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IABC and Cision
present

Communication Management and Measurement in Complex Organizations
The Seventh Annual Research and Measurement Conference

22–24 October
Le Royal Meridien King Edward Hotel
Toronto, Ontario, Canada

Conference Agenda

In its seventh year, the IABC and Cision Research and Measurement Conference provides the knowledge and insight that communication executives require to demonstrate return on investment for their public relations and communication initiatives. The conference theme, "Communication Management and Measurement in Complex Organizations," will support corporate communicators in developing and evaluating effective programs in the areas of corporate reputation, social media, employee engagement, global media analysis, strategic PR campaigns and more.

Designed for corporate communication and PR directors, the conference brings together practitioners from Fortune 500 companies as well as academics, consultants and other industry thought leaders as faculty. Research and Measurement Conference attenders are typically employed by corporations as directors or vice presidents and manage internal and/or external communication. The conference provides opportunities to explore best practices, discuss professional issues and solutions with peers, consult with experts and make new business contacts.

Attendance is limited to 150.

conference news

IABC/Toronto will host a networking event on Wednesday, 22 October. More information is available on IABC/Toronto's web site.

Schedule at a Glance

Wednesday, 22 October

1–1:30 p.m.

Workshop registration

1:30–4 p.m.

Pre-conference workshop

Staying afloat in a sea of media
Presenter / K.C. Brown / Cision

5:30–8:30 p.m.

IABC/Toronto meets at The Vibrant King Street District Hub for a night of networking

Thursday, 23 October

7:45 a.m.

Conference registration and continental breakfast

8:30 a.m.

Welcome remarks

8:45–10 a.m.

Opening Keynote:

Secrets of social marketing

Presenter / Paul Gillin / Writer and Content Marketing Consultant

10:15–11:15 a.m.

Breakout sessions:

How L'Oréal is managing its monitoring services in a changing media landscape
Presenter / Jennifer S. James / L'Oréal USA

Two different systems, one goal: Measure!
Moderator / Eric Bergman, ABC, APR, MC / Bergman & Associates
Presenters / Tracey Bochner, APR / Paradigm Public Relations
K.C. Brown / Cision

11:30 a.m.–12:30 p.m.

Breakout sessions:

Authentically delivering Waste Management's sustainability message
Presenter / Lynn C. Brown / Waste Management

Catalyzing a cultural renaissance: How communication revived the New Orleans Museum of Art
Presenter / Anna S. Whitlow / Deveney Communication

12:30–2 p.m.

Keynote Luncheon:

Brand public relations integration: Best practice or PR limitation?
Presenter / Judy Lewis / Strategic Objectives

2:15–3:30 p.m.

Breakout sessions:

Session information to come.

Engaging customers and critics in a Web 2.0 world
Presenter / Heidi Sullivan / Cision

3:45–5 p.m.

Afternoon Keynote:

Put your message where your mouth is: Strategies to turn consumers into advocates
Moderator / Margot Sinclair Savell / Weber Shandwick
Panelists / Stacy DeBroff / Mom Central
Howard Greenstein / Harbrooke Group
Tim Marklein / Weber Shandwick

Friday, 24 October

7:45 a.m.

Continental Breakfast

8–9 a.m.

Speedexperting

9:15–10:15 a.m.

Morning Keynote Address:

Calculating the return on investment (ROI) on your communication
Presenter / Angela Sinickas, ABC, IABC Fellow / Sinickas Communications, Inc.

10:30–11:30 a.m.

Breakout sessions:

Managing communication in a decentralized business structure: "One of our 11,000 spokespeople will be right with you"
Presenter / John G. Boul / Edward Jones

Do you hear what I say?
Presenter / Susan Quinn-Mullins, Ph.D. / Quinn Mullins & Associates

11:30 a.m. - 1 p.m.

Keynote Luncheon:

How (when and why) to package a leader for a new consumer
Presenter / Mark Schumann, ABC / Towers Perrin

 

2007 Research and Measurement Conference

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