Frequently Asked Questions

Membership FAQs

How do I join IABC?

IABC offers you several options when it comes to joining our organization:

  • Join/renew online.
  • Call IABC headquarters at +1 415.544.4700 or 800.776.4222 (in most of the U.S. and Canada)
  • Download the IABC Membership Application, fill it out electronically and print it. Note: If you have problems using the interactive PDF, install the latest version of Adobe Reader and try again. If the problems persist, you can fill out the  membership application form by hand. Mail or fax your completed application form, with payment, to:

IABC Membership
649 Mission Street, 5th Floor
San Francisco, CA 94105
FAX: +1 415.544.4747

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Is a payment plan for dues available?

Yes, you can split your dues into four monthly payments.

How do I transfer a membership?

A membership can be transferred to another person within a company. However, the following criteria must be met:

  • The original member must have at least three months left on the membership and the membership must be a professional membership, not a 500 Club, student, retired, or other type of lifetime membership.
  • The original member is no longer with the company.
  • The employer sends a request to transfer the membership on company letterhead, which may be faxed or mailed to IABC headquarters. Please include current information of the new member, including name, title, phone and fax number, email and mailing address, and the name and member ID of the original member.

649 Mission Street, 5th Floor
San Francisco, CA 94105
FAX: +1 415.544.4747

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Why am I unable to log in to the Member Dashboard?

You will need your IABC member ID to log in to the Member Dashboard. Passwords are case sensitive, so be sure your use of uppercase and lowercase match your IABC record. If you forgot your password, you can reset it here. If you have any problems logging in,  please email Member Relations at for assistance.
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How much are IABC membership dues?

Dues vary based on your chapter and country. See our dues chart for details. If you live in an area not represented on the dues chart, please email with your location and request a dues quote.
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How long is a membership?

Professional, student, student transition, retiree, and most corporate package IABC membership terms are 12 months, starting from the date the membership is processed. Multi-year corporate package memberships are available as well.
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What other currencies does IABC accept? What are the exchange rates?

IABC accepts payment in U.S. dollars, Canadian dollars, Australian dollars and euros. Call Member Relations for current rates at 800.776.4222 (in the U.S. or Canada) or +1 415.544.4700.
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I looked on the Member Directory and couldn’t find Steven Q. Member, even though I know he’s a member.

You can access our Member Directory here. Most likely, Mr. Member has requested to be excluded from our e-directory. If Mr. Member wants to be reinstated in the  directory, simply ask him to call us at 800.776.4222 (from the U.S. and Canada) or +1 415.544.4700 (from all other parts of the world). He can also email us with his request at
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My address/phone number/email address has changed. How can I update my record?

The easiest way is to visit the Member Dashboard. Fill in the appropriate fields with the new information, and be sure to click Submit at the bottom of the second screen. You cannot change your name (e.g. if you get married) or chapter online. Please call or email us at to change your name or chapter.
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How can I change my chapter?

When a member changes his/her mailing address with IABC, his/her chapter does not automatically change. To change a chapter, the member must specifically request it by one of the following methods:

  • Email your request to Member Relations at
  • Call Member Relations at 800.776.4222 (U.S. and Canada) or +1 415.544.4700 (all other countries)
  • Fax the request to +1 415.544.4747

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I tried to join/renew online and couldn’t. What’s wrong?

If you received an error message, please forward it in its entirety by email to member relations at, explaining that you had problems enrolling or renewing online. Alternatively, call or email  Member Relations (800.776.4222 or +1 415.544.4700, Problems with joining or renewing online could be due to any number of issues. We can try to sort out the problem so that you can join online, but if we are unable to, our Member Relations staff can enroll you over the phone.
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I have not gotten what I wanted from IABC. I’d like my dues refunded.

IABC bylaws prohibit refunding dues for any reason when a membership terminates.

Do I have to be part of a chapter?

IABC bylaws state that if a member lives within 50 miles or 80 kilometers of a chapter, he or she must join the chapter. If you live more than 50 miles or 80 kilometers from a chapter, you are welcome to join as a member-at-large. You can view a list of our chapters and regions here.
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I’d like to be a member of two chapters. Can I do this?

The membership tracking system at IABC headquarters can only assign a member to one chapter. If you are interested in joining a second chapter, contact the president or vice president of membership of the second chapter to find out whether they can accommodate your request.
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What are corporate packages?

Corporate packages allow groups from companies to take advantage of group discounts and receive extra value at a premium price. We recently launched a new corporate membership structure. Email with any questions.

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Our company is interested in a corporate package. What’s the next step?

Email our customer service team at with:

  • The first and last names of all people who would be part of the package, as well as the city, state/province, and country in which they are located.
  • The member IDs of any current IABC members who are part of the group.

Headquarters personnel will develop a price quote for the group for the first year and deliver it back to you. Once full payment and enrollment forms are submitted, existing members will be converted to corporate package members, and new members will be processed as corporate package members.
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After we become corporate members, how do we take advantage of our discounts?

If you are paying by check for knowledge products or the World Conference, deduct the appropriate amount and include a note identifying yourself as a corporate package member. If you are paying by credit card, conduct your purchase as usual, but be sure to mention that you are a corporate package member.
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Is there anything else I should know about corporate packages?

Here are a couple of things to keep in mind:

  • Members of a package can be in different chapters across the world. Members of a corporate package are not required to be in the same chapter.
  • By committing to two or three years of membership, corporate members can get greater discounts on dues and other products.

Sponsorship and advertising FAQs

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What advertising options are available through IABC?

IABC offers opportunities to get your company name and message in front of a global audience of business communicators. As we provide communication professionals access to timely and authoritative information designed to help advance their careers, we invite you to showcase your business or service to our membership through digital advertising, events, webinars, online learning, and regular email newsletters and publications. Learn more.

What sponsorship opportunities are available with IABC?

Sponsor partnerships through IABC will give you the opportunity to increase your organization’s visibility and improve your reputation with thousands of business communication professionals. Your success is our success and we will work with you to identify an opportunity that fits with your organizations needs. Learn more.
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At what level can you become a sponsor?

Sponsorship packages range from US$5,000-US$50,000 and offer generous, comprehensive benefits that include Communication World magazine and other publication advertising, membership mailing lists, featured web presence, event registrations and exhibit booths. Learn more.