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The 7 Capabilities You Need on Your Path to the Top

6 June 2018

Why was Chuck Robbins both a surprising successor and the obvious choice when he was named CEO of Cisco? How did a leadership opportunity in... Read more »

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Leadership Presence: 7 self-sabotaging behaviors that keep professional communicators from the C-suite

6 June 2018

Are you “leadership material”? Do you have what it takes to get to or influence the C-suite? Most important, do others perceive you as a leader? As... Read more »

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Develop a Leadership Mindset to Get Noticed and Move Up

6 June 2018

Leading the “Coaching to Develop a Leadership Mindset” course for the IABC Academy for the past three years, I’ve heard firsthand from many communicators about... Read more »

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The Risks and Rewards of CEO Activism

1 May 2018

Over the past 18 months, the climate in the U.S. has changed dramatically as business and policy have intersected more deeply than ever before. When... Read more »

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CEO Activism: How executives can take sides on social issues

1 May 2018

When the state of Indiana in the U.S. passed its Religious Freedom Restoration Act (RFRA) in 2015, corporate leaders from Salesforce to Angie’s List to... Read more »

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Activist CEOs: A new generation of leaders

1 May 2018

The role of a CEO, the highest-ranking executive in a company, has traditionally been defined as having the primary responsibility for major corporate decisions, managing... Read more »

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The New Era of Organizational Values

6 March 2018

The criteria for doing business with, investing in, and working for a company have changed. Innovation, price, quality, a good customer experience, rock-solid marketing, and... Read more »

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6 Ways to Bring Organizational Values to Life

6 March 2018

How many organizations have you seen in the headlines recently tied to stories of cultural failure, leadership blindness, unethical behavior, terrible decision-making? Within even in a... Read more »

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Create a Purposeful, Positive, Productive Work Culture with an Organizational Constitution

6 March 2018

What’s on your to-do list today? I’ll wager that “building workplace civility” doesn’t appear on that list—but it’s something that all leaders should be investing... Read more »

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How to Build Trust as a Competitive Advantage

7 February 2018

As professional communicators, we are acutely aware of the importance of trust in building our organizations’ reputations to achieve whatever outcome—commercial or otherwise—we’re seeking to... Read more »

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How to Combat Fake News to Build Trust and Protect Your Reputation

7 February 2018

“Post-truth” became the Oxford Dictionaries “Word of the Year” in 2016, thanks to the U.S. presidential election. Barely a day goes by now without one... Read more »

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The Collapse of the Trust Bank, and What to Do About It

7 February 2018

Trust in institutions is in crisis. According to the Pew Research Center, there has been a collapse in the community’s trust in the U.S. government institutions from... Read more »

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The Digital Communicator’s 2018 Toolbox

2 January 2018

Futurology is a tricky business. A quick Google search for the phrase “predictions for 2017” will turn up a vast amount of sage advice and... Read more »

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5 Tech Trends that Will Rule Digital Platforms in 2018

2 January 2018

With chatbots, voice search, virtual assistants, automated content curators, AI-generated content, augmented reality, and more, technology is once again poised to change the lives of marketing... Read more »

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Welcome to the Machine Age: How #robocomms are changing communication

2 January 2018

  Recently, I’ve been chatting with quite a few people about the impact of artificial intelligence (AI) on communication, or what I’ll call “#robocomms.” What... Read more »