Transformation programs promise the world but often fall short of delivering their glittering promises. Dr Alicia Aitken knows this and that the path from strategy to outcomes is not smooth. She has spent her 30-year career in Fortune 500 companies, such as ANZ and Telstra, ensuring that change projects actually achieve their objectives. In this next session of the IABC Change Management Special Interest Group, Alicia will divulge what she’s learned about how to deliver a successful program, plus:
1. Outline some of the current issues she’s seeing in transformation projects and how these issues have changed from 10 years ago.
2. The skills and capabilities she looks for to help her deliver big change
3. What shifts she has seen in the role of communication