Webinars & Podcasts

More Word-of-Mouth Referrals: Developing Lifelong Customers and Raving Fans

Recorded on 3 December 2019

Most businesses want more of those golden nuggets, the word-of-mouth referral, but they struggle to get them in a systematic way. People can create more business than they imagined if they had more word-of-mouth referrals. 

In this webinar, Matt Ward provides attendees with a clear understanding that caring about their clients and contacts can be a powerful marketing weapon. Attendees will leave armed with knowledge and clear takeaways they can implement in their businesses immediately, resulting in a closer connection with clients, prospects, partners, and contacts.

Here is a link to the slides for your reference.

Membership Required

An IABC membership is required to view at least a portion of this content.

Join to continue reading

Already a member? Login

Presenter/Matt Ward sold his website agency inConcert Web Solutions in May of 2018 to begin his focus on helping businesses get more word of mouth referrals.  His book, MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans, focuses on the caring component, and how we can use that to connect with others. Ward is a professional member of the National Speakers Association, a “40 Under 40” recipient and host of the business podcast, Square Peg Round Hole!

Khyla Flores

Khyla Flores is associate editor for IABC’s content department.


  1. This is one of the best webinars I’ve seen! Even though I’m not looking for business referrals the deepening of relationships and what anyone can do to show you care is a message for everyone.

    Great job Matt Ward!

Post a Comment

Your email address will not be published. Required fields are marked *