More Word-of-Mouth Referrals: Developing Lifelong Customers and Raving Fans

Type: Webinars
Topic: Marketing and Branding
By Khyla Flores
23 July 2019
Presented by Matt Ward

3 December 2019: Most businesses want more of those golden nuggets, the word of mouth referral, but they struggle to get them in a systematic way. People can create more business than they imagined if they had more word of mouth referrals. 

In this session, Matt Ward will provide attendees with a clear understanding that caring about their clients and contacts can be a powerful marketing weapon.  Attendees will leave armed with knowledge and clear takeaways they can implement in their businesses immediately, resulting in a closer connection with clients, prospects, partners, and contacts.

Presenter/Matt Ward sold his website agency inConcert Web Solutions in May of 2018 to begin his focus on helping businesses get more word of mouth referrals.  His book, MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans, focuses on the caring component, and how we can use that to connect with others.

Ward is a professional member of the National Speakers Association, a “40 Under 40” recipient and host of the business podcast, Square Peg Round Hole!

Date: 3 December 2019
Time: 9–10 a.m. PDT / 12–1 p.m. EDT
Free to IABC members 

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Khyla Flores Khyla Flores is associate editor for IABC’s content department.

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