IABC offers free member-only webinars on the latest trends and best practices in communication. Join the live sessions or watch the session recordings at your convenience. Bookmark this page to stay up-to-date on the latest webinar offerings.

Upcoming webinars

Solution Provider Webinar: Deskless Not Voiceless: How to Connect Your Frontline with Corporate

Sponsored by Workplace by Facebook; Presented by Abby Guthkelch

The way we work has changed and now more than ever, connecting the entire business and ensuring everyone has a voice is critical to business success. According to recent Workplace by Facebook research, 53 percent of frontline workers feel voiceless, only 14 percent feel connected to the HQ, and 3 percent connected to c-suite leaders. 

Join us for this webinar to hear how companies like yours are building more connected organizations by putting their people at the heart of their strategy.

In this webinar you will learn:

  • What it takes to connect your entire workforce.
  • How to foster a culture of innovation.
  • When collaboration is most effective.
  • Why community matters for all employees.

Presenter/Abby Guthkelch, serves as the global communication solutions lead and communication industry expert for the Workplace by Facebook team. Her focus is on advising our customers on communication best practices, trends and thought leadership, as well as working closely with our engineering and product management teams specifically, with our comms customers in mind. Prior to Workplace, Guthkelch has held a number of senior level comms & marketing roles both in-house and agency side—most recently as the global head of social media engagement at HSBC, and Ketchum’s UK head of digital. Guthkelch has over 15 years’ experience as a multi-industry, multi-channel content strategist and was ranked amongst the Top 25 marketing innovators in EMEA in 2017. Outside of work, she is an avid traveller and photographer; and will be heading to Japan in October to support her team—Ireland—at the Rugby World Cup.

Sponsor/Workplace by Facebook,is a communication and collaboration platform for businesses. It uses familiar Facebook features like chat, video calling, posts and groups to connect everyone in an organization. The platform is designed to make business better by building strong internal communities and by helping companies become better connected. This is done by offering open channels for feedback and collaboration through comments, reactions, and likes, as well as polls to gauge employee sentiment.

Date: 15 January 2020
Time: 11 a.m.-12 p.m. PST / 2-3 p.m. EST
Free to the public

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Why the PR Newsroom of the Future Looks a Lot Like a Media Company 

Presented by Andrew Hanelly

Have you heard about the HOA that made that poor man take down his American flag? So has CAI—in fact, the company is the PR, membership and advocacy arm of the HOA community. And they have a lot to add to this conversation to make it a more informed one.

To get in the conversation, they overhauled their approach to content marketing: Creating a media-company-like magnet for the HOA industry to engage with, interact on, and respond to. The digital strategy enables the PR/marketing team to reach its goals of reputation management, prospecting for new members and driving membership growth—all while generating new revenue through advertising. This is the story of their reimagined approach, complete with what to do and what to avoid as you drive strategic transformation at your company.

Presenter/Andrew Hanelly has spent his career developing and executing publishing, audience growth and monetization strategies and experiments for Fortune 500 brands, world-renowned media companies, associations and non-profits. His work has been featured at SXSW, Content Marketing World, and FOLIO, as well as, in the Economist and AdAge. Hanelly was also the recipient of the Content Council’s inaugural Rising Star award.

Date: 23 January 2020
Time: 10–11 a.m. PDT / 1–2 p.m. EDT
Free to IABC members

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The North American Communication Monitor: Measuring Strategic Issues, Leadership Performance, and Work Stress Among Business Communicators

Presented by Juan Meng, Ph.D., and Bryan Reber, Ph.D.

The North American Communication Monitor (NACM) 2018-2019 explores perceptions and insights from communication professionals in Canada and the United States, and is part of the Global Communication Monitor series spanning more than 80 countries.

Being the largest global study in the field of public relations and strategic communication, the research series’ goal is to stimulate and promote the knowledge and practice of excellent communication management worldwide. This NACM is based on responses from 1,020 communication professionals in North America (255 in Canada and 765 in the United States).

In this webinar, we will share and discuss the perceptions and Insights of those surveyed communication professionals in the following aspects:

  • Top pressing strategic issues for communicators over next three years.
  • The sharp evaluation gap between communication leaders and their employees on leaders performance.
  • Key factors causing work stress among communication professionals.

Presenter/ Juan Meng, Ph.D., is an associate professor of public relations at the University of Georgia. Meng’s research specialization includes leadership in public relations, talent management and leadership development, corporate reputation management, and employee engagement in strategic communication. Dr. Meng founded and directs UGA’s ADPR Choose China study abroad program, and serves as the Executive Director of Choose China Training, Education and Outreach programs in Grady.

Presenter/ Bryan Reber, Ph.D., the C. Richard Yarbrough professor in crisis communication leadership, is the head of the department of advertising and public relations at Grady College at The University of Georgia. In addition to his departmental and teaching responsibilities, Dr. Reber also directs the UGA Crisis Communication Coalition, dedicated to the study of crisis communication.

Date: 12 February 2020
Time: 10–11 a.m. PDT / 1–2 p.m. EDT
Free to IABC members

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2020 State of the Sector Report—The Definitive Global Survey of the Internal Communication and Employee Engagement Landscape

IABC Foundation endorsed research; Presented by Matt Frost and Tamara Alhuneidi

State of the Sector is the definitive global survey of the internal communication and employee engagement landscape brought to you by internal communication consultancy Gallagher’s communication practice (Gallagher Communication and Gatehouse, a Gallagher Company).

Informed by 1,000+ responses of leading practitioners around the world, the report covers the full spectrum of internal communication—including channels, budgets and working practices.

By attending this webinar, you will gain a real insight into how other organizations resource internal communication, current trends and the latest channels, enabling you to benchmark against others.

Presenter/Matt Frost, director at Gallagher’s communication practice (Gallagher Communication), has 20 years of experience developing communication strategies to craft, enhance and deliver compelling employee experiences. Matt’s passion for clear, honest and creative communication has helped some of world’s leading organisations successfully engage their employees at an emotional and intellectual level. In recent years, he’s been heavily involved in a number of high profile cultural and change management programs across the US and Europe. He is viewed as a trusted advisor to company boards, executive teams, unions and management teams.

Presenter/Tamara Alhuneidi, client director at Gallagher’s communication practice (Gatehouse), has a background in employee engagement and change management. With a masters’ degree in occupational psychology, she likes to understand what makes organizations tick and what motivates employees to go above and beyond at work. Alhuneidi delivers the world-leading internal communication masterclass, Accelerate, for business communicators.

Partner/Gallagher’s communication practice is a global internal communication consultancy that combines insights, strategy, creativity and technology to design communications strategies that drive business outcomes—whether that is cultural alignment, employee performance or reward participation. Gallagher’s communication practice operates under a number of external brands, including Gatehouse, a Gallagher Company, and Gallagher Communication.

Partner/IABC Foundation, is a charitable, 501(c)(3), not-for-profit supporting corporation. The mission of IABC Foundation is to generate resources to fund and support strategic initiatives in line with IABC’s purpose and to demonstrate the power of professional communication as a force for good in business and society. Over the years the Foundation has supported both small and large projects, moving the profession forward through research and education.

Date: 18 February 2020
Time: 8–9 a.m. PDT / 11 a.m.–12 p.m. EDT
Free to the public

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The State of Video in Corporate Communication in 2020

Sponsored by Vbrick Systems Inc.; Presented by Christian Rockwell

Looking into 2020 and beyond, the use of video to communicate will grow and will continue to be rated as the best performing digital content type.  There are many reasons for this:

  • The millennial generation in the workforce grew up with video (YouTube, Netflix, games, movies)
  • 81 percent of businesses use video as a marketing tool, according to Wyzowl.
  • Marketers know that there is an increase in webpage click-through rates when they use video.
  • Communication professionals know that when employees watch an all-hands meeting over video, they feel more connected and engaged.

WebMarketing Pros predicts that by 2020, online videos will make up for more than 80 percent of internet traffic. With videos being the choice to connect and collaborate, it’s not a surprise that corporations are using video more often when communicating both internally and externally.

Join us to learn how your colleagues are planning to use video in 2020. Find out best practices as you begin to use video as a format in external and internal communication.  The answers may surprise you.

Presenter/Christian Rockwell, CMO, Vbrick Systems Inc., brings over 15 years of experience in the software industry helping companies to leverage technology to drive business results. Rockwell has held strategy and marketing leadership positions at Sparta Systems, Inc., Misys plc, Oracle and Siebel Systems, Inc. and began his career in strategy consulting.


Sponsor/Vbrick Systems Inc. Founded in 1998, there are few companies in the market with more video experience than Vbrick. Vbrick has been a leader in the video space since it’s start.  Our origin is codex, video encoding and editing. The Vbrick name originated from our encoders that lead the market.  Today, we have harnessed our deep video streaming experience to deliver Rev – the industry leading cloud-based enterprise video platform.  Architected from the ground up as a cloud-native video solution and, as the only first-party eCDN on the market, our unique end-to-end platform can be delivered as a cloud or cloud hybrid solution.

Date: 27 February 2020
Time: 9:30–10:30 a.m. PDT / 12:30–1:30 p.m. EDT
Free to the public

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The Psychology of Communication Today! 6 Breakthroughs Using Negotiation

Presented by Geeta Chopra

Join this webinar to enhance your communication skills by strengthening your negotiation angles. Learn how to speak to your counterparts to get transactions completed, win the customer, introduce yourself to new associates, and build your
network. Geeta Chopra will cover the 6 essentials of communication from a negotiators perspective.

Remember, we are always negotiating something whether we realize it or not! Master the skill of business communication by uncovering psychological truths—the most people don’t even know are at work! Excel at understanding your audience with the psychology of negotiating.

Presenter / Geeta Chopra, is the founder of Chopra Real Estate Developments where she negotiated over 500 leases, contracts, and deals. She will explore FBI strategy to influence the other side through psychology to never spilt the difference. Yes, you can win every time. Learn powerful tactics from some of the best hostage negotiators and the most successful businesspeople in the world. Step up you success to get more contracts and grow your business exponentially.

Date: 19 March 2020
Time: 10–11 a.m. PDT / 1–2 p.m. EDT
Free to IABC members

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How to Improve Results and Value as a Strategic Adviser

Presented by Jim Shaffer

In a recent survey, communication professionals said they believe they’re not perceived as adding value, don’t have enough time to be more strategic and they’re reactive rather than proactive. IABC Fellow Jim Shaffer has taught communication practitioners that it doesn’t have to be that way.

Based on more than 30 years working with business leaders and communication practitioners, Jim will discuss ways to make a positive impact on your business, learn how to improve business results through better managed communication and build a relationship with your leadership based on trust.

He’ll discuss how he taught communication practitioners how to shift from an information distribution business to a results and value business. Communication professionals will learn how to apply the same strategies to become strategic advisers who can make a big impact on their business and generate immense respect from your leadership teams.

Presenter / Jim Shaffer, is a business adviser, leadership coach, author, and speaker. As leader of the Jim Shaffer Group, he helps organizations accelerate results through superior strategy execution. He designed and produced the IABC Academy courses, “Managing Communication to Drive Results and Value” and “How to Add Value as a Strategic Adviser.” Some of his clients have included: Hallmark, ConAgra Foods, FedEx, IBM, Marriott, Mayo Clinic, Verizon, Owens Corning, Pfizer and Toyota.

Date: 16 April 2020
Time: 10–11 a.m. PDT / 1–2 p.m. EDT
Free to IABC members

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Landing Your Message: Adapting Your Communication to Lead, Inspire and Empower

Presented by Pam Baker and Cindy Hunt

“Communication makes the world go round. It facilitates human connections, and allows us to learn, grow, and progress. It’s not just about speaking or reading, but understanding what is being said—and in some cases what is not being said. Communication is the most important skill any leader can possess.”  — Richard Branson

Great leadership means connecting, inspiring and establishing trust. But that can be challenging when your ideas don’t land with those around you. And unfortunately stressful situations make it worse. There’s a scientific reason why this happens. When you understand why, you can put easy fixes to use—with colleagues, direct reports, leaders, and even your family—immediately.

Our speakers bring more than five decades of experience from corporate and startup environments, leading system-wide change, and in global and domestic education. Across all of these environments, what’s common to those who create real and meaningful impact is the ability to communicate in a way that is understood by those around us.

They’ll share why understanding the science of communication and miscommunication allows you to improve the clarity and effectiveness of your communication, an increased potential to lead change and gain support for your ideas. They’ll share how to avoid communication breakdowns so you can improve the quality of interactions—at work, at home and within your community.

Here’s what you’ll learn:

  • An understanding of each of six channels of communication and how, and why, to adapt to the preferred channel of those around you for greater impact.
  • How to avoid taking the “invitations into distress” that are the foundation of miscommunication and conflict.
  • How to motivate those you work with based on simple verbal cues.

Presenter / Pam Baker,  is the founder of Journeous. She founded Journeous after 20 years as a leadership healthcare executive across global and startup companies including Johnson & Johnson, Genentech and Omada Health, and experienced firsthand the power of adaptive communication in driving productivity and connection at work. Baker brings deep leadership experience across multiple functional areas. Her career started at Johnson & Johnson and Genentech leading cross-functional launch, sales, marketing, reimbursement and consulting teams, in addition to creating the needed infrastructure for organizational success. She led commercial teams at Omada Health and in healthcare consulting roles with Charles River Associates. Baker holds an MBA from Thunderbird and a BA in political science and asian studies from Northwestern University. She is the author of a blog focused on insights for leaders.

Presenter / Cindy Hunthas spent her career partnering to facilitate change through corporate leadership training and in public and private education. She has taught both domestically and internationally, is an educational consultant and state-wide education facilitator, focused on improving student outcomes, and brings deep expertise in adaptive communication. She’s trained groups small and large of school and business leaders and students on the art of adaptive communication. Her motivation is rooted in creating strong and empowered work and educational communities. Hunt has a MA in curriculum and instruction from Concordia University, Irvine and a BS from Cornell University in design and environmental analysis.

Date: 13 May 2020
Time: 10–11 a.m. PDT / 1–2 p.m. EDT
Free to IABC members

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Please check back regularly for new webinars.