Webinars & Podcasts

The Next Level: The Business Value of Good Internal Communication

Recorded on 28 February 2019

IC Kollectif released a new global report, The Next Level, examining the value and practice of internal communication from several angles around one central theme: the business value of good internal communication. The Next Level draws on interviews with 33 in-house communication professionals and executives representing 20 industries from 25 countries across all continents, contributions from teachers and researchers, the results of a global survey conducted by IC Kollectif, testimonials from C-suite members, and a review of published surveys and research reports.

The webinar will cover:

  • What business leaders want from internal communication.
  • How to be perceived by senior leaders as trusted advisors and counselors.
  • How to convince senior leaders of the business value of internal communication.
  • How practitioners manage the intersection of internal and external communication and what this means for the function of internal communication and for internal stakeholders.

Here is a link to the slides for your reference.

You can view the full report here.

The research presented in this webinar is made possible through a strategic partnership with IABC.

Presenter/Lise Michaud, is the Founder of IC Kollectif, an independent non-profit based in Montreal and the only global organization dedicated to internal communication as a strategic management function. She has more than 25 years of experience in senior communication and management roles across the public and private sectors and holds a degree in communication. She served as VP communication on the board of IABC’s Montreal chapter and was named twice as a Global Employee Engagement Influencer.

Khyla Flores

Khyla Flores is associate editor for IABC’s content department.

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