Webinars & Podcasts

Understanding the Nuances of Cross-Cultural Interpersonal Communication in the Workplace

Recorded on 12 September 2019

This webinar will share insights into the nuances of reading cross-cultural cues. You’ll learn how to stay attuned as a communicator in business interactions among people of different backgrounds and perspectives.

Participants will develop a deeper understanding and appreciation of the finer points of cross-cultural communication, with takeaways on how to respond in real time to:

  • Interpersonal exchanges.
  • Awkward moments and potentially embarrassing miscommunication.
  • Golden opportunities that develop connection understanding.

Here is a link to the slides for your reference.

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Presenter/Jeff Raz is a global communication consultant, Cirque du Soleil star, actor, playwright, educator, author, arts leader and speaker/trainer. He has worked with many Fortune 500 companies, as well as executive education and MBA programs at Stanford, Haas, IMO and INSEAD. Raz brings his extensive performing and arts management experience to the corporate arena to help leaders and their teams strengthen their communication practices and build more enriching, posi­tive corporate cultures.

Khyla Flores

Khyla Flores is associate editor for IABC’s content department.

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