How to Handle Public Outrage - Real and Manufactured - IABC Philadelphia

Gregg Feistman, M.A. has 40+ years’ business experience, counseling executive management in all aspects of communications and is an author, speaker and Professor of Practice for Public Relations in the Klein College of Media and Communications at Temple University. Building on his professional experience in the industry, he has been teaching a variety of undergraduate courses. He is the co-author of Raising Social Capital: Corporate Advocacy and Impact in a Time of Social Change and has been widely quoted in consumer, business and PR trade media. He is also a contributing columnist to PR News and Strategic Magazine in Ireland.

Dr. Heather LaMarre is an internationally renowned, research-backed public voice on social capital, public affairs, and the forces reshaping how organizations, governments, and leaders maintain trust, authenticity, and reputational legitimacy in today’s environment.

Drawing on 25+ peer-reviewed publications, a Fulbright Specialist designation, and speaking experience ranging from the United Nations and IMF/World Bank side meetings to international women's leadership forums, she brings rigorous research and data-informed solutions to address the most pressing and urgent matters that senior leaders face in leadership, politics, and communication.

Dr. LaMarre is a tenured professor at Temple University, co-author of the award-winning book Raising Social Capital, and the co-creator of the Communications Corner™ Substack for leaders who want to make a difference.