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Employee Trust and Social Media
Employee Trust and Social Media
With the launch of the second Culture of Trust study from IABC and Human 1.0, we take a look back at the findings of last year's study of how trust and social media interact to affect engagement in the workplace. As the study's authors report, the transparency that social media provides exposes the inner workings of organizations to the outside; if employees don't trust their employers, the outside world will find out--fast.
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How Effective Leaders Respond when Employees Disappoint
How Effective Leaders Respond when Employees Disappoint
Disappointment is inevitable for leaders. The real issue to address is how you respond to the disappointment. The key, writes Alesia Latson in this CW Observer post, is to downplay any anger you may feel and focus on managing yourself and creating a learning experience out of what has gone wrong.
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The Consequences of Traditional Media Training
The Consequences of Traditional Media Training
Are traditional methods of media training increasing your reputational risk? In this CW Live video chat, CW Executive Editor Natasha Nicholson talks with Eric Bergman, ABC, APR, MC, about media training dos and dont’s. Bergman will lead IABC’s five-week online workshop “Media Training in a Box” starting August 26th.
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Wearable Technology—Opportunity or Nightmare?
Wearable Technology—Opportunity or Nightmare?
Wearable technology (like Google Glass) provide new, sophisticated ways for connecting with customers, and with that, raise some important ethical considerations. What’s the role of the communicator in all of this? This CW Observer blog post explores.
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The Transformative CEO
The Transformative CEO
Peter Cuneo, former CEO of Marvel, has a long history of transforming struggling companies. In his interview with CW Executive Editor Natasha Nicholson, he shares what it takes to be a transformative CEO today. Says Cuneo: “I think that transformative CEOs are constantly making change in a company…The CEO’s skill or art in terms of how to handle change in the smoothest possible way is very, very important.”
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